Hannah Vick helps teams move from strategy to execution. As a customer success and operations leader, she turns vision into practical, scalable playbooks that support consistent, meaningful results - whether working with enterprise clients, scaling SaaS operations, or building infrastructure for fast-growing companies.
Hannah has led organization-wide efforts to improve customer experience, redesign operational workflows, and build the infrastructure that supports teams that deliver. Her experience spans technology, startup, and mission-driven environments, where she has partnered with cross-functional teams to streamline operations, strengthen team effectiveness, and design service models that grow with the organization. She specializes in simplifying complexity, creating alignment, and building the operational clarity that allows teams to move quickly without losing sight of what matters.
Hannah holds a B.S. in Human Development and Family Studies from Auburn University.
Focus Areas
- Operational Strategy & Systems Design
- Process Development & Optimization
- Program & Portfolio Management
- Client Communication & Relationship Management
Industry Expertise
- Technology
- Nonprofit
- Mission driven
- Startups
- Supply Chain
Certifications
FLEX Superpower
Transforming ambiguity into scalable systems that move strategy forward.
Why FLEX?
Work - Life DNA
- 5 Voices: Connector
- Myers-Briggs: INFJ
- Enneagram: 2
Fun Facts
- I've bungee jumped from the highest bungee jump in the world
- My name is a palindrome
- I rushed the field after the best football game of all time - Auburn beating Alabama in the 2013 Iron Bowl!
Ready to FLEX?
When you're ready for strategic support that adapts to your unique needs, FLEX Partners is here to help. Connect with us to explore how we can empower your success.